Privacy Policy

Last Updated: March 15, 2025

Introduction

EvolvBeam operates from Taiwan and takes your privacy seriously. This policy explains how we collect, use, and protect your information when you interact with our algorithm design education platform. We've written this in plain language because legal jargon helps no one.

By using evolvbeam.life, you're agreeing to the terms outlined here. If something doesn't sit right with you, reach out before you share any personal information. We're here to answer questions.

What Information We Collect

We gather different types of information depending on how you use our platform. Some you give us directly, and some we collect automatically as you browse.

Information You Provide

  • Contact details when you reach out or sign up: name, email address, phone number
  • Educational background and learning goals you share in registration forms
  • Payment information when enrolling in courses (processed through secure third-party payment processors)
  • Course progress, assignments, and project submissions
  • Communication preferences and feedback you provide

Information We Collect Automatically

  • Browser type, operating system, and device information
  • IP address and general location data (city level, not precise coordinates)
  • Pages you visit and how long you spend on them
  • Learning patterns and course interaction data to improve our teaching methods

How We Use Your Information

We don't collect data just to have it. Everything we gather serves a specific purpose related to providing and improving our educational services.

  1. Delivering course content and tracking your learning progress so you can pick up where you left off
  2. Sending important updates about courses you're enrolled in or have shown interest in
  3. Processing payments and maintaining accurate enrollment records
  4. Improving our curriculum based on how students interact with materials
  5. Responding to your questions and providing technical support
  6. Complying with Taiwan's Personal Data Protection Act and other applicable regulations

We will never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and meet legal obligations.

Data Storage and Protection

Your information lives on secure servers located in Taiwan and managed by reputable hosting providers. We take several steps to keep your data safe:

  • SSL encryption for all data transmitted between your device and our servers
  • Regular security audits and vulnerability assessments
  • Access controls that limit who on our team can view personal information
  • Automated backups to prevent data loss
  • Firewalls and intrusion detection systems monitoring for suspicious activity

No system is completely bulletproof. While we work hard to protect your information, we can't guarantee absolute security. If we ever experience a data breach that affects you, we'll notify you promptly as required by Taiwan law.

How Long We Keep Your Data

We retain different types of information for different periods based on why we collected it:

Data Type Retention Period Reason
Course enrollment records 7 years after course completion Tax and accounting requirements
Learning progress and assignments 3 years after course completion Certificate verification and reference
Communication history 2 years from last contact Service quality and dispute resolution
Website analytics data 14 months Platform improvement insights

After these periods, we either delete your data or anonymize it so it can no longer identify you personally.

Sharing Your Information

We share your data only when necessary and always with care. Here's who might see your information:

Service Providers

Companies that help us run our platform, like payment processors, email service providers, and hosting companies. These partners can only use your data to perform services for us and must protect it appropriately.

Legal Requirements

If Taiwan authorities request information as part of a legal investigation or court order, we'll comply with valid legal demands. We'll notify you when possible unless prohibited by law.

Business Transfers

Should EvolvBeam be acquired or merge with another company, your information would transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you several rights regarding your information. You can exercise these at any time by contacting us:

  1. Access: Request a copy of the personal data we hold about you
  2. Correction: Ask us to fix inaccurate or incomplete information
  3. Deletion: Request removal of your data when we no longer need it for legitimate purposes
  4. Objection: Object to certain types of data processing, like marketing communications
  5. Data Portability: Receive your data in a machine-readable format to transfer elsewhere
  6. Withdraw Consent: Revoke permission you previously gave for data processing

We'll respond to requests within 15 days. Some requests may take longer if they're particularly complex, but we'll keep you updated. We might ask for identification to verify you're the account holder before processing certain requests.

Cookies and Tracking

Our website uses cookies – small text files stored on your device. We use them to remember your preferences, keep you logged in, and understand how people use our site.

Types of Cookies We Use

  • Essential cookies: Required for the site to work properly (login sessions, security)
  • Functional cookies: Remember your preferences like language settings
  • Analytics cookies: Help us understand how visitors interact with our content

You can control cookies through your browser settings. Blocking all cookies might affect how the site functions, but essential features will still work.

Children's Privacy

Our courses are designed for adults aged 18 and older. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has given us personal information, contact us immediately so we can delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email and post a notice on our website.

The "Last Updated" date at the top shows when we last modified this document. Checking back periodically is a good idea if you want to stay informed.

Questions or Concerns?

If something in this policy is unclear, or if you want to exercise your data rights, get in touch with us:

Email: support@evolvbeam.life

Phone: +886 4 2326 6793

Address: No. 6, Lane 131, Qingnian St, Jiali District, Tainan City, Taiwan 722

We aim to respond to all inquiries within three business days. For urgent privacy matters, call us directly during business hours (Monday-Friday, 9:00-17:00 Taiwan time).